Legal · Driver App
Privacy Policy
RSC Driver Application · Royal Stallion Chauffeurs Pte. Ltd. · Last updated: 4 June 2026
1. About This Policy
This Privacy Policy applies to the RSC Drivermobile application (“the App”), available on Android and iOS, operated by Royal Stallion Chauffeurs Pte. Ltd.(UEN: 202307060K), a company incorporated in Singapore (“we”, “us”, or “our”).
The App is provided exclusively to employed or contracted drivers of Royal Stallion Chauffeurs. It is not available to the general public. By using the App, you agree to the collection and use of information as described in this policy.
2. Information We Collect
2.1 Account Information
Your driver account is created by Royal Stallion Chauffeurs dispatch staff. We hold your name, work email address, and phone number for the purpose of identifying you within the dispatch system. You do not self-register; this data is provided by your employer.
2.2 Precise Location Data
When you start a job in the App, we collect your precise GPS location continuously in the background (latitude, longitude, speed, heading, and accuracy) until the job is marked complete. Location data is recorded approximately every 8 seconds or every 25 metres of movement, whichever occurs first.
Background location is required so that dispatch can monitor your ETA and route while the app is not in the foreground. Tracking begins only when you tap “Start Job” and stops automatically when you tap “Complete Job”. No location data is collected outside of active job sessions.
Location data is associated with your driver account and the specific booking ID of the job in progress.
2.3 Photos
At two points during a job — when you mark arrival at the pickup location (“Arrived”) and when you complete the job — the App prompts you to take a photo as operational evidence. These photos are uploaded to our secure cloud storage and linked to the booking record. Photos are used solely for internal job verification and dispute resolution.
2.4 Device Token (Push Notifications)
With your permission, we collect a device push notification token to deliver job assignment alerts and operational messages to your device. This token is linked to your driver account and stored securely. You may disable push notifications at any time via your device settings, though this may affect your ability to receive job alerts promptly.
2.5 Usage Data
We log job status transitions (e.g. job started, arrived, passenger on board, completed) with timestamps. These logs form part of the job record and are used for operational reporting and driver payout calculation.
3. How We Use Your Information
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. Your data may be shared only in these limited circumstances:
5. Data Retention
Location history: Retained for 12 months from the date of the job, then permanently deleted.
Job evidence photos: Retained for 24 months from the date of the job.
Account data: Retained for the duration of your engagement with Royal Stallion Chauffeurs, and for up to 2 years after your account is deactivated, in accordance with Singapore's PDPA.
Push notification tokens: Deleted within 30 days of account deactivation.
6. Security
All data is transmitted over encrypted HTTPS connections. Data at rest is stored in Supabase (AWS-hosted infrastructure with AES-256 encryption). Access to driver data is protected by role-based access controls — only authenticated, authorised dispatch staff can view operational data. No driver credentials are stored in plain text.
7. Your Rights (Singapore PDPA)
Under Singapore's Personal Data Protection Act 2012 (PDPA), you have the right to:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate personal data.
Withdrawal of consent: Withdraw consent for certain uses of your data. Note that withdrawing consent for location tracking will prevent use of the App during active jobs.
Deletion: Request permanent deletion of your account and associated data, subject to the retention exceptions in Section 5 and any legal/accounting record-keeping obligations.
To exercise any of these rights, contact us at hello@rsclimo.com.sg. We will respond within 30 days.
How to Request Account & Data Deletion
To request deletion of your RSC Driver account and associated personal data:
- Email hello@rsclimo.com.sg from your registered driver email address with the subject line “Account Deletion Request”.
- Include your full name and the phone number linked to your driver account.
- We will verify your identity and confirm the request within 30 days.
Upon confirmation, your account, profile information, and photos will be permanently deleted. Location history and job records are deleted per the retention schedule in Section 5, or immediately upon request where no legal or accounting obligation requires retention.
8. Children's Privacy
The RSC Driver App is intended solely for adult professional drivers engaged by Royal Stallion Chauffeurs. We do not knowingly collect data from persons under 18 years of age.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via the App or by email to your registered address. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the App after a policy update constitutes acceptance of the revised terms.
10. Contact Us
For any privacy-related questions or requests: